Become an IT Customer Care Specialist

Become an IT Customer Care Specialist Video: .mp4 (1280x720, 30 fps(r)) | Audio: aac, 48000 Hz, 2ch | Size: 910 MB Genre: eLearning Video | Duration: 50 lectures (3 hour, 8 mins) | Language: English Essential Training and Skills for All IT Technicians & Engineers What you'll learn Process Management Communication Problem Solving IT Customer Support Requirements no requirements or prerequisites are required to attend this course Description There are a growing number of exciting, well-paying jobs in today's tech industry that do not require a traditional college degree. And one of the hottest areas with high demand is in IT customer service and support. It's a perfect entry point to start your career in IT with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We will help you to build the knowledge and develop the skills needed to be a successful Customer care specialist: * Communication Skills focus on clear concise communication and listening. * Appropriate empathetic behavior such as patience, curiosity and willingness to help. * Problem-solving to research an issue and help determine an appropriate resolution. * Process adherence to ensure the proper flow and Service Level Agreements are met. Who this course is for: IT Students Buy Premium From My Links To Get Resumable Support,Max Speed & Support Me Download now LINK

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