Working with Upset Customers
"softddl.org"
17-10-2020, 22:20
-
Share on social networks:
-
Download for free: Working with
-
Genre: eLearning | MP4 | Video: h264, 1280x720 | Audio: aac, 48000 Hz
Language: English | SRT | Size: 381 MB | Duration: 53m 41s
Genre: eLearning | MP4 | Video: h264, 1280x720 | Audio: aac, 48000 Hz
Language: English | SRT | Size: 381 MB | Duration: 53m 41s
More than any other topic, frontline employees ask for advice on how to serve angry and upset customers. This course reveals proven techniques for effectively neutralizing negative situations. Customer service expert Jeff Toister also shares specific actions employees can take before and after encounters with upset customers that will reduce the likelihood of problems occurring in the future.
Topics include:
Listening with empathy
Helping the customer be right
Preserving the relationship
Learning from angry customers
Passing along complaints
Replacing trigger words
Buy Premium From My Links To Get Resumable Support,Max Speed & Support Me
https://uploadgig.com/file/download/bd9300c868cf8e46/474su.Working.with.Upset.Customers.rar
https://rapidgator.net/file/77d7005bba166f7dc988f68d1bfd1823/474su.Working.with.Upset.Customers.rar.html
http://nitroflare.com/view/71B1C7AF634BC92/474su.Working.with.Upset.Customers.rar
Also download:
2020
Customer Service Success Take Your Skills to the Next Level
- Customer Service Success: Take Your Skills to the Next Level Video: .mp4 (1280x720, 30
- Tutorials
2020
Customer Service Excellence - from customers to operations
- Customer Service Excellence - from customers to operations Video: .mp4 (1280x720, 30
- Tutorials
2020
Product Marketing Management to Get Customers & Leads
- Product Marketing Management to Get Customers & Leads Video: .mp4 (1280x720, 30
- Tutorials
2020
Essentials Steps of Enhancing Guest Services All Industries
- Genre: eLearning | MP4 | Video: h264, 1280x720 | Audio: aac, 48000 Hz Language: English
- Tutorials
2020
Super Sales Star
- Super Sales Star MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 3 Hours |
- Tutorials
The minimum comment length is 50 characters. comments are moderated