Udemy - Essentials of Effective Key Account Management

What you'll learn
Techniques and nuances of all the essential skills required in key account management role.
Account Development strategy and portfolio management
Profit & Loss management of portfolio of accounts
How to manage escalation and convert the business relationship into long term partnership
Change management techniques
Important ingredients of business reviews
Project management implications on account management roles
Program governance
Requirements
Graduate
Working professionals
Description
This course is curated to guide professionals to become a successful key account manager and help their organisation in achieving its strategic goal. The program will help you to sharpen the skills in existing key account managers roles, beginners can learn the nuances before stepping into key account management jobs and assist you to switch your career into key account management roles. The program will cover the following subjects.
Goal Alignment & Stakeholders engagement
Account Development Strategies
Profit & Loss Management
Escalation Management
Change Management techniques
How to prepare for a Business Review
Project Management & Business Analytics implication in account management functions
Program governance
Who this course is for:
Working professionals
Students
Management Trainees
Key Account Management professionals
Sales Executives
Beginner in sales and key account management
Homepage

https://www.udemy.com/course/essentials-of-effective-key-account-management/