Certified Lean Management For Non-Manufacturing Processes

What you'll learn
A simplified and practical approach to improve non-manufacturing processes.
Understand the difference between value-added and non-value-added activities
Understanding the eight types of wastes in manufacturing and non-manufacturing (service industry) environment
Improve and existing process using ACES approach (Automate, Consolidate, Eliminate or Simplify)
Requirements
No prior experience or knowledge is expected
Description
Note: Students who complete this course have an option to apply for the certification exam by Quality Gurus Inc. and can achieve the Verified Certification from Quality Gurus Inc. It is optional and there is no separate fee for that.Lean Management was originated in the manufacturing environment. It has been widely used in manufacturing around the world to reduce waste in production and to provide value to the customers. Lean Management is equally applicable to non-manufacturing environments as well. Some of the non-manufacturing sectors where the lean has been successfully implemented include:Service industrySoftware industryHealthcare industryFinance industryProduct engineeringTravel and entertainmentand many other industriesThis course will help you to:Understand what Lean is, what it is not;What are the benefits of implementing Lean;The difference in the process improvement approaches using Lean and Six Sigma;Gain a deeper understanding of the five basic lean principles; Apply lean principles to non-manufacturing processes;Understand quality from the customer's perspective and avoid non-value-added steps from the work processesUnderstand the difference between Muda, Mura and Muri;Develop strategies to avoid the eight wastes of lean (TIM WOODS - Transportation, Inventory, Motion, Waiting, Overprocessing, Overproduction, Defects, Underutilized skills)Draw a Flow Chart or a Value Stream Map to understand the processImprove your management and leadership skills;A case study will help you consolidate all the learning you gained from this course.The course has been kept practical so that you can easily implement these principles in your work area. The course also provides the templates needed for improving a process. These include a template for the waste walk, a sample copy of the swim lane flow chart (as a part of the case study).
Overview
Section 1: Introduction
Lecture 1 Welcome
Lecture 2 Introduction
Lecture 3 DOWNLOAD COURSE SLIDES
Lecture 4 Five Lean Principles
Lecture 5 Benefits of Lean
Lecture 6 Lean vs. Six Sigma
Lecture 7 What Lean is Not?
Section 2: Value Added vs. Non-Value Added Activities
Lecture 8 What is Value?
Lecture 9 Value Added vs Non-value Added - Part 1
Lecture 10 Value Added vs Non-value Added - Part 2
Section 3: Identifying Waste (Waste Sensitization)
Lecture 11 Introduction to Waste
Lecture 12 Three Categories of Wastes
Lecture 13 Eight Types of Wastes - TIM WOODS
Lecture 14 Transportation Waste
Lecture 15 Inventory Waste
Lecture 16 Motion Waste
Lecture 17 Waiting Waste
Lecture 18 Overprocessing Waste
Lecture 19 Overproduction Waste
Lecture 20 Defects Waste
Lecture 21 Skills - Under Utilization
Lecture 22 Waste Walk
Section 4: Flow Diagrams
Lecture 23 Flow Chart
Lecture 24 Value Stream Map
Section 5: Case Study and Conclusion
Lecture 25 A Quick Review of the First Four Sections
Lecture 26 Reviewing an Existing Process (Tips)
Lecture 27 A Case Study
Lecture 28 Using Draw.io to Create a Flow Chart
Lecture 29 Various Lean Tools and the Course Conclusion
Section 6: BONUS
Lecture 30 BONUS LECTURE
Process Improvement Professionals,Quality Managers,Quality Professionals,Management Professionals


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