Change Management Leading Transformational Change

Free Download What you'll learn
How to Engage Employees and Stakeholders in Designing Your Future Organization and Culture
Analyze the Change Drivers that will Require You to Change
Learn a proven change process that you can implement in your organization
You will maximize stakeholder engagement and minimize resistance to change.
Requirements
A desire to lead and facilitate change in your organization
Description
Two of the most important words in change management are engagement and resistance. Change management consultants are often hired to overcome resistance to proposed changes. The problem is that management often creates that resistance by failing to engage employees and other stakeholders in the analysis and decision process that leads to the change. This course presents a comprehensive and proven method of engaging all stakeholders, including customers, suppliers, and employees in the developing the change that can transform a company's performance and culture. When stakeholders are engaged in creating the change two things happen: first the quality of decisions improve and second, there is little resistance to the implementation of that change. This course first reviews the research literature on change management; then previous and popular models of change management; and then presents the instructors model of whole system design that engages stakeholders in the creation and implementation of change. Lawrence Miller has forty five years of field experience helping companies like Merck, Shell Oil, Honeywell, Coca-Cola, Honda America, Mack Trucks and dozens of other major corporations as well as smaller entrepreneurial companies to create and manage change. He is the author of eleven books and has about 250,000 students in his online courses. The course includes 25 articles, checklists and other downloadable documents that will guide you through the change process.
Overview
Section 1: Introduction
Lecture 1 Introduction - Overview and Experience
Lecture 2 The Two BIG Words of Change Management
Lecture 3 Curriculum and Change Process Overview
Lecture 4 How to Get the Most from This Course
Lecture 5 Complete PowerPoints of the course
Section 2: Definitions
Lecture 6 Let's Define "Change Management"
Lecture 7 Types of Change - Strategic and Tactical
Lecture 8 What is "Whole-System Design?"
Lecture 9 Article: What is Whole System Design
Section 3: Research on Change Management
Lecture 10 What Everyone Gets Wrong - Anand & Barsoux
Lecture 11 Why Change Efforts Fail - John Kotter
Lecture 12 Secrets Behind Success - Argenti et al.
Lecture 13 Break Down Change Into Small Steps - Kavanaugh & Tarafdar
Lecture 14 The Hard Side of Change
Section 4: Models of Change
Lecture 15 Lewin's Change Model
Lecture 16 McKinsey's 7S Model
Lecture 17 ADKAR Change Management Model
Lecture 18 Socio-Technical Systems
Lecture 19 Lessons from STS
Lecture 20 Lean Thinking
Lecture 21 Toyota Problem Solving and Business Process
Section 5: Principles of Effective Change Managementg
Lecture 22 Critical Principles of Change Management
Section 6: Stage 1: Leading Change Efforts
Lecture 23 The Psychology of Change Efforts
Lecture 24 From Barbarians to Bureaucrats
Lecture 25 Article: Leadership and Life Cycles
Lecture 26 What Are the BIG Challenge & Core Values
Lecture 27 Align Internal and External Strategy
Lecture 28 Strategic Capability Requirements
Lecture 29 Link Business/Performance Targets to Change
Lecture 30 Engagement & Organization of Change Makers
Lecture 31 Write the Design Charter
Lecture 32 Article: How to Write Your Design Charter
Lecture 33 Assign Design Teams
Lecture 34 Review, Reinforce & Standardize
Lecture 35 Assignment: Write and Present Design Charter
Section 7: Stage 2: Stakeholder Analysis - External
Lecture 36 What Can We Change and Why?
Lecture 37 Scanning the External Forces A
Lecture 38 Scanning the External Forces B
Lecture 39 Customer Interview Guide
Lecture 40 SWOT Analysis
Lecture 41 Assignment: External Analysis & Presentation
Section 8: Stage 3: Internal Stakeholder Analysis
Lecture 42 Reflections on Our Tools and Process
Lecture 43 Stakeholder Culture Survey
Lecture 44 Cause and Effect Diagrams
Lecture 45 Map the Macro Work Process
Lecture 46 Analyzing Your Process for Quality, Productivity, Speed and Cost
Lecture 47 Variance Analysis
Lecture 48 Prioritizing Improvements Customer and Cost Perspectives
Lecture 49 Assignment: Agree on Internal Analysis and Recommendations
Section 9: Stage 4: Social System Analysis and Design
Lecture 50 Social System Design
Lecture 51 Designing Organization Structure
Lecture 52 Of Square People and Round People
Lecture 53 Design Symbols to Support the New Culture
Lecture 54 Designing Scorekeeping and Motivatoin
Lecture 55 Assignment: Social System Design Presentatoin
Section 10: Conference Model of Maximum Engagement
Lecture 56 Maximum Engagement - Design Conferencing
Lecture 57 The Conference Method of Engagement in Design
Section 11: Optional: Assets and Liabilities
Lecture 58 Optional: Assessing the Five Forms of Capital
Lecture 59 Optional: Assessing Your Assets and Liabilities
Section 12: Cost/Benefit Analysis and Budget
Lecture 60 Cost Benefit Analysis
Section 13: Stage 5: Implement and Evaluate
Lecture 61 Presentation and Dialogue with Leadership Team
Lecture 62 Project Management of Implemenntation
Section 14: Stage 6: Reinforce, Standardize and Improve
Lecture 63 Reinforce and Standardize
Section 15: Bonus Lecture
Lecture 64 Bonus Lecture
All managers, facilitators and entrepreneurs




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