What you'll learn

Understand the principles and value of active listening.
Apply active listening techniques (paraphrasing, reformulation, questioning).
Identify and overcome obstacles to effective listening.
Use active listening to better understand the needs of the interlocutor.
Develop sincere empathy to strengthen relationships.
Adopt a neutral, non-judgmental listening posture.
Recognize and interpret non-verbal signals in exchanges.
Influence positively by encouraging open dialogue.
Use active listening to defuse conflicts.
Strengthen motivation and commitment through attentive listening.
Adapt to different influence contexts (sales, negotiation, leadership).
Evaluate and improve your active listening skills.
Know how to pause to think and respond thoughtfully.
Use open-ended questions to encourage deeper communication.
Improve patience to allow others to express themselves without interruption.
Master reformulation to clarify and validate the messages received.
Learn to listen without judging to foster an environment of trust.
Improve patience to allow others to express themselves without interruption.
Know how to pause to think and respond thoughtfully.
Strengthen relationships by validating the emotions and opinions of others.
Develop empathy to better feel and respond to the needs of others.
Identify non-verbal signals to capture hidden emotions and intentions.
Learn to pay full attention to fully understand others.
To exert an influence that is both benevolent and constructive.
Understand the other, adapt your message according to this understanding
Acquire the skills needed to positively influence others
Adapt your message to influence in a positive way
Managing Conflicts and Disagreements with Active Listening
Practicing Empathy in Communication
Strengthening the impact of daily interactions

Requirements

No specific prior knowledge is required. This course is designed to be accessible to everyone
A curiosity about leadership, personal development, personal productivity, personal transformation and improving interpersonal relationships
A motivation to develop communication and positive influence skills
A computer, tablet or smartphone to follow the videos and interactive exercises
Headphones or earphones for better concentration when watching videos
A notebook or notepad to practice the exercises and write down your personal thoughts
Be willing to challenge your communication habits
Having the open-mindedness to experiment with new ways of listening and responding
Be patient, because active listening takes time to become a natural habit

Description

Active listening is more than just the ability to hear what is being said. It is an essential skill for anyone who wants to build strong relationships, persuade and influence others effectively. In this course "Active Listening for Better Influences", you will learn how to transform your personal and professional interactions into moments of influence through focused attentive listening.This course is intended for anyone looking to improve their interpersonal relationships, whether they are students, employees, managers, human resources professionals, executives, coaches, salespeople, advisors, teachers, etc. whose role requires influencing, motivating or guiding others. By developing your active listening skills, you will be able to better understand the needs and motivations of your interlocutor, respond to them appropriately and direct the exchanges towards specific objectives. The ability to influence is largely based on understanding the expectations and perceptions of others, and active listening is the key tool to achieve this.You will discover how it differs from passive listening and why it is crucial to establish a climate of trust and respect. This course also explores the benefits of active listening in professional and personal interactions, particularly when it comes to establishing positive influence.A significant part of the program is devoted to practical techniques to improve your active listening. You will learn how to create a distraction-free listening environment, how to use body language to show your interest, how to adapt active listening to better influence, and how to rephrase and clarify to better influence positively. These techniques will not only help you to better understand your interlocutor, but also to show them that they are really heard, which is fundamental to establishing a relationship of mutual influence.The course will also cover the skills of interpreting non-verbal signals. Active listening involves understanding beyond words, identifying emotions, hesitations or signals of discomfort in the other person. You will learn to read between the lines and recognize implicit needs, thus strengthening your ability to influence by responding in a more complete and nuanced way to the expectations of others.Another key aspect of the course is the art of rephrasing and validating what the other person says. Rephrasing shows that you have understood the message and offers your interlocutor the opportunity to clarify their ideas. You will discover how to use rephrasing to guide discussions while respecting the ideas and opinions of others, thus strengthening your position of influence.We will also address common pitfalls that hinder active listening, such as the desire to respond too quickly, to advise before understanding or to judge what is said. The course will guide you to avoid these mistakes and to master sincere and attentive listening, free of judgments and interruptions.Finally, you will have the opportunity to practice the skills you have learned through simulation exercises in English and Hindi. These interactive activities will allow you to develop your active listening skills in a safe environment, receive constructive feedback, and observe how your listening skills can transform your influence.By developing your active listening skills, you will become a more influential communicator, able to build stronger relationships, resolve conflicts with finesse, and steer discussions towards constructive outcomes. This course will give you the tools and skills to make active listening a powerful force of influence in your daily life.Join me, all together in this deep and real-world immersion to truly strengthen your power of influence.

Overview

Section 1: Presentation of active listening and its potential for influence
Lecture 1 Introduction to active listening and its potential for influence
Section 2: Presentation of the fundamental techniques of active listening
Lecture 2 Fundamental Active Listening Techniques
Section 3: Presentation of the emotional dimension of active listening
Lecture 3 Emotional dimension of active listening
Section 4: How to adapt active listening for better influences
Lecture 4 Adapt active listening for better influence
Section 5: Presentation of Influencing through reformulation and clarification
Lecture 5 Understanding and persuading effectively
Section 6: Conclusion: Active listening For Better influences
Lecture 6 Conclusion
1. Sales and marketing professionals: They can use active listening to better understand their customers' needs and thus more effectively influence their purchasing decisions.,2. Managers and team leaders: To improve their communication and leadership skills, by positively influencing their teams, showing empathy and promoting cooperation.,3. Human resources professionals: Active listening allows them to better understand employee expectations and resolve conflicts constructively.,4. Teachers, trainers and coaches: To promote learning, engagement, and encourage the active participation of learners by creating an environment of trust.,5. Health and helping professionals (psychologists, counselors, etc.): Active listening is essential to understand patients' concerns and influence their motivation for change.,6. Negotiators and mediators: In negotiation, arbitration or conflict resolution contexts, active listening can help influence the outcome of discussions in a constructive manner.,7. Consultants and advisors: To adapt their advice according to the specific needs of clients and influence them in a more relevant way.,8. People seeking personal development,9. Entrepreneurs and project managers,10. Anyone wishing to strengthen their power of influence and improve their active listening

Homepage:

https://www.udemy.com/course/active-listening-for-better-influences/